A multilingual welcome
Guests receive check-in guidance in their language. AI collects missing details and prepares a reception summary, reducing repeated questions at arrival.
Customer check-in for nails, spa, salon & beauty
Turn every arrival into a stronger customer relationship.
Welcome clients, connect bookings and bring loyalty and feedback into one check-in journey. Adapt the iPad or touchscreen experience to your brand.
Guided self-service check-inFirst-time & returning clientsLoyalty points & giftsPost-visit feedbackVI • EN • DEWhite-label branding
Welcome & identify
Instant feedback
Customer profile
Reward moment
Touch-first salon arrival experience
Check in • reward • listen
Branded for every location
Faster customer arrivalGuide walk-ins and booked clients through a consistent self-service welcome.
Richer customer profilesConfirm who is visiting and surface useful booking, loyalty, note and preference context.
Built-in loyalty momentsTurn each visit into points, member progress, rewards or an instant gift experience.
Feedback before they leaveAsk simple, timely questions while the experience is still fresh.
Your language and brandAdapt wording, colors, logo, questions and reward rules to each market.
AI capabilities
Welcome guests with the details already prepared.
Repeated arrival questions take attention away from guests. AI can guide check-in in the guest’s language, collect missing details and summarise the visit for reception. Afterwards, it helps surface recurring feedback and busy arrival periods.
Make sense of feedback
Find recurring complaints across written reviews, then prepare relevant reply drafts. Staff see the issues to address and approve each response before sending.
A clearer view of visits
“When is this location busiest?” AI compares recorded visits by hour and day, giving managers a starting point for staffing and service planning.
AI options depend on product edition, connected data and agreed scope. Your team reviews drafts before orders, messages or changes are submitted.
Discuss AI optionsInteractive product journey
From “welcome” to loyalty and feedback—one connected visit.
Connect customer loyalty, rewards and feedback in one visit to your salon or spa.
Step 01 • welcome
Recognize the customer before the service begins.
Let the client choose whether they are visiting for the first time or returning, then guide them into the correct check-in path without adding pressure to the front desk.
Business value
More than a name at the front desk.
Check-In becomes valuable when it reduces arrival friction, improves customer context and creates a reason for people to return. The experience is designed around service businesses where relationships, preferences and repeat visits matter.
Reduce front-desk friction
Give customers a clear guided flow for arrival, service selection and confirmation, while staff focus on service instead of repetitive questions.
Recognize repeat visitors
Separate first-time and returning clients so the experience can reveal profile, membership, loyalty and booking context at the right moment.
Capture useful visit information
Collect or confirm relevant customer details, service choices, notes and visit context through configurable questions.
Grow customer loyalty
Make points, membership levels and gift choices visible so returning feels rewarding, not transactional.
Ask while the experience is fresh
Capture satisfaction with star ratings or simple emotional choices before the customer leaves the location.
Give staff better context
Use upcoming booking, allergies, notes, preferences and member status to create a more attentive service experience.
CRM & LoyaltyA richer return visit
Welcome back should feel personal—not generic.
CRM starts with a useful customer record. Connect profiles, preferences, appointments, loyalty and feedback so your team can prepare a more personal return visit.
Use loyalty to make the next visit easier to remember.
Show membership status, points, upcoming appointments and available rewards during check-in.
Connect the upcoming bookingShow the client what is scheduled and let staff see that the customer has arrived.
Show loyalty progressMake current points, member status and progress toward the next tier easy to understand.
Create a reward momentOffer gifts such as discounts, nail art, massage, polish change or other configurable benefits.
Respect customer contextSurface allergies, preferences and notes so the business can prepare a more thoughtful visit.
Post-visit feedback
Capture the voice of the customer before the moment is gone.
A fast rating flow makes it easier to listen consistently. Use a simple star question, an emotional scale, or a customized sequence that matches the experience your brand wants to measure.
Fast, familiar satisfaction scoring
Ask a straightforward rating question and keep the interface spacious enough for kiosk or iPad use.
Flexible question design
The interface can support different question styles, branding, helper text and follow-up steps. The supplied product also exposes a route for setting up the question form.
White-label & localizationBrand studio
One check-in platform. Many brands, languages and customer experiences.
The check-in interfaces shown retain the Sona and Mayi branding from the original screenshots. Branding, language and available functions are agreed for each deployment.
Adapt the check-in journey to the business it represents.
Adjust visual direction, language, wording, question forms, gifts and customer-facing identity within the agreed implementation scope.
Logo, colors and visual identityPresent the customer-facing experience in the style of the salon, spa or local partner.
Language and local wordingBuild localized flows for different markets, with language choices visible directly at check-in.
Questions, gifts and workflowConfigure the information collected, feedback steps and reward options around the business model.
Your Check-In
Connected beauty journey
From online booking to the next loyal visit.
Connect Online Booking, Check-In and Beauty POS across the visit—from arrival and service selection to checkout, loyalty and feedback.
Online BookingAppointment and location selected before arrival.
Customer Check-InFirst-time or returning client identified.
Service SelectionServices, categories and preferences confirmed.
Beauty POSService status and checkout completed by the team.
Loyalty & GiftsPoints, status and benefits made visible.
FeedbackCustomer experience captured before departure.
Partner opportunityYour market. Your brand.
Launch a branded check-in and loyalty experience in your market.
ATC can support local software partners, POS resellers, salon technology providers and multi-location beauty groups that want a differentiated customer-facing product without building the full platform from zero.
Make customer engagement part of the product you sell.
Use Check-In as a standalone front-desk experience or position it alongside Beauty POS and Online Booking. The platform can be adapted by brand, language, workflow and reward strategy according to the agreed market scope.
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White-label customer-facing experience
Brand identity, colors, wording and selected assets.
Brand identity, colors, wording and selected assets.
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Localized market rollout
Language, terminology and question flow tailored by market.
Language, terminology and question flow tailored by market.
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Modular product portfolio
Connect Check-In with Beauty POS, Online Booking and loyalty experiences.
Connect Check-In with Beauty POS, Online Booking and loyalty experiences.
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Ongoing development
Improve the product through real partner and customer feedback.
Improve the product through real partner and customer feedback.
Multilingual check-inWhite-label loyalty
Customer Check-In FAQ
Questions from salon owners, spa groups and technology partners.
It welcomes arriving customers, separates first-time and returning clients, helps capture or confirm visit information, can show upcoming bookings and notes, supports service selection, awards loyalty value and collects feedback.
Yes. The demonstrated flows are designed around appointment-led beauty and wellness businesses where service selection, client history, loyalty and repeat visits matter.
The experience can include customer point balances, membership levels, progress toward the next rank and configurable gifts or discounts. Exact earning rules are defined for each implementation.
Yes. The supplied product screens show both star ratings and a simple emotional scale. The question form and follow-up steps can be adapted to the business workflow.
Yes, within the agreed white-label scope. The platform is designed to support different market-facing identities, visual themes, wording and selected customer-facing assets.
The supplied interface demonstrates Vietnamese, English and German choices. Additional languages can be evaluated as part of localization for a specific partner or market.
The intended product journey connects customer booking, arrival, service selection, POS, loyalty and feedback. Exact data flow and integration scope are confirmed per product edition and deployment.
The experience is well suited to iPad-style tablets, counter touchscreens and kiosk displays. Hardware selection, browser or app deployment and mounting are defined for each location.
Request a demoTalk to ATC Group
See how Check-In can fit your customer journey and brand.
Tell us whether you operate a salon, spa, beauty group or software business. We will focus the demonstration on customer identification, loyalty, feedback, branding and the integrations that matter for your market.
Build a better welcome—and a stronger reason to return.
The fastest way to evaluate the product is to walk through the check-in journey with your own business model, languages, rewards and customer questions in mind.
General & product enquiriesatcgrouptech@gmail.com
Phone consultations · Vietnam+84 899 234 689
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OfficeBen Thanh Ward, Ho Chi Minh City, Vietnam
Before your demo
Describe your scope
Prepare your business type, country, number of locations and the workflows you want to improve.
Check your setup
Ask ATC to confirm device models, payment providers, integrations and data migration for your project.
Request a written scope
Confirm software, hardware, setup, training, support and recurring fees in your quotation. Product images do not confirm hardware availability.